Practice Information Leaflet

Please click the link below to download a copy of the Red House Surgery’s information leaflet. This includes information on the doctors, practice staff, opening times, services offered and contact details.


Privacy Notice Poster

How we use your medical records
Important information for patients

  • This practice handles medical records in line with laws on data protection and confidentiality.
  • We share medical records with those who are involved in providing you with care and treatment.
  • In some circumstances we will also share medical records for medical research, for example, to find out more about why people get ill.
  • We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading, or to check the care being provided to you is safe.
  • You have the right to request a copy of your medical record.
  • You have the right to object to your identifiable information being used for medical research and to plan health services.

You have the right to request that any mistakes in your medical record are corrected.

If you wish to view our practice privacy notice, please click on the link below. The notice includes information on how to contact the Information Commissioner’s Office to seek advice or make a complaint if you need to do so.

Red House Surgery Practice Privacy Notice v1

Red House Surgery Subject Access Request Policy v2

Summary Care Record (SCR)

Core summary information is uploaded to the Central Government Spine Computer unless a patient opts out. The information contained is Medication, Allergies and Adverse Reactions. Patients can also consent to have additional information uploaded as well.

Summary Care Records can be viewed in organisations with the relevant smartcard access. Patients will be asked for their consent to view their Summary Care Record except in certain emergency situations. SCR access is audited.

A standard opt out form is available for patients to complete and provide to their practice to then record in the patient’s record. Access to the form is below. All patients should be asked about their Summary Care Record preference when they register with a practice. Patients can change their choice at any time.

For more detailed information please visit the following website:-

Health and Social Care Information Service (HSCIS)

Health and social care information is used in a number of ways to support your personal care and to improve health and social care for everyone. The information collected helps professionals make better and safer decisions, it supports policymakers and helps those who commission health and care services. It also provides research organisations with the data they need. HSCIS is committed to ensuring that everyone’s data is protected by being kept confidential and secure.

When you attend a health or social care provider in England the clinicians and administrators you see will record information about your care. You can decide with your clinician on how your data will be used for your direct care. The HSCIS also collects information from a range of places where people receive care, such as hospitals and community services.

There are choices you can make about how information is used, and you can choose to opt out of your information being shared or used for any purpose beyond providing your care.

Details for the different options can be found within our practice  registration pack

Access to Health Records

Patients have a right to access their medical records:-

  1. A paper copy of their medical records
  2. On-line access to their coded medical records held at the practice

For full details, please view our Subject Access Request Policy above.

Registering with the Practice

The Red House Surgery is currently accepting registrations for new patients living within our practice area. For details of our practice area, please refer to the practice leaflet.

To register with The Red House Surgery, please visit the surgery and speak to one of our receptionists about completing the relevant paperwork. If you are unable to visit the surgery during normal opening hours, you can print out the appropriate documents using the following links:

Please note: It is important you provide us with accurate and up to date information when registering. This includes your previous registration history with a GP in the UK and your NHS number. If this information is missing or incorrect, it could delay your registration or possibly result in it being rejected by the Health Authority. You should be able to obtain your NHS number by contacting your previous GP surgery.

Travel Health Advice

Travel can be an exciting and valuable experience and it is important to consider your health and any precautions you can take to ensure you remain well whilst away from home.

Please read the following information leaflet on foreign travel advice before making an appointment to speak to our nurses:

Travel Health Advice

Non-NHS Fees

Most of the services offered by the surgery are free under the NHS. Some services are not covered under the NHS and for these, your GP, like other professionals (e.g. Lawyers) charges a fee.

The fee will reflect both the doctor’s time to carry out the service and the doctor’s professional opinion. It may also include the cost of nursing or secretarial support, stationery and consumables.

Some figures are agreed with official bodies; others suggested by the British Medical Association (BMA) and centrally negotiated.

Click here to view the current list of fees charged for Non-NHS services at the Red House Surgery. All figures are correct as of May 2018

The British Medical Association have published a document giving more detail on non-NHS fees charged by GPs, which you can view by Clicking Here.

Self Certification for Sickness from Work

If you have been off work sick for seven days or less your employer can ask you to confirm that you’ve been ill. You can do this by filling in a form yourself when you return to work. This is called self-certification.

Many employers have their own self-certification forms. If your employer doesn’t have their own form, instead they may use an Employee’s Statement of Sickness form. Click on the link below to download a copy of the form that you can print off, complete and submit to your employer.

Self-Certification Form

GP Earnings

Please click the link below to download information about Red House Surgery’s GP Earnings

GP Earnings