The Red House Surgery is committed to providing a safe, comfortable environment where the safety of patients and staff is of paramount importance. A key issue to be addressed is the need for patients experiencing consultations, examinations and investigations to be safe and to experience as little discomfort and distress as possible. If you wish for a chaperone to be present during a consultation, please ask the doctor or nurse. This can be somebody that you know (an “informal” chaperone) or a trained member of staff at the surgery (a “formal” chaperone).