Making a Comment, Suggestion or Complaint

If you have a complaint or concern about the service you have received from the doctors, or any of the staff working in this practice, please let us know.

Written complaints should be addressed to:

Operations Managers

The Red House Surgery, 96 Chesterton Road, Cambridge CB4 1ER

Or email: redhousesurgery@nhs.net and mark the email ‘FAO Operations Manager’

Download our Complaint Leaflet

We operate a practice complaints procedure as part of the NHS system for dealing with complaints. Our complaints system meets the national criteria as laid down by the NHS.