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Patients’ Rights and Responsibilities

You have a right to the best medical attention available according to clinical need, free at the point of use. All our (many thousand) patients have the same rights and demand is high. If you make an appointment that you cannot keep PLEASE let us know so that another person may benefit.

As responsible employers we have duties to protect our staff in their working environment. Any patient who is abusive – either verbally or physically – to our staff will be summarily removed from our list and the Police informed.

Any questions regarding our surgery policies or procedures, should be addressed to the Business Manager, Miss Caroline Mason MCMI.