How To Book an Appointment

The contact form is open Monday to Friday (excluding bank holidays) for online requests between 08:00 and 15:00. Sometimes, due to high demand and if capacity is reached, patient contact form may close earlier than 15:00. However, if your request is medically urgent for that day, please do ring the surgery and speak to reception.

Our phones are open from 08:30 – 18:00. After 18:00 please call NHS 111 or in the event of a medical emergency at any time, dial 999.

*For patient registered with the practice only

In order to protect you (so that the doctor makes the right decisions) and in order not to delay the patients after you, we ask that you restrict consultations to ONE medical condition, rather than expect to have a number of unrelated problems dealt with at once.

If you need to be seen face-to-face by a GP. When you arrive for your appointment please come via the side door and a receptionist will ask you series of questions.

Non-urgent advice: Recorded phone calls

It is the policy of the surgery to record all telephone calls coming into and going out of the practice. It is important to record calls so we can monitor and improve the service we provide, and investigate complaints and incidents with accurate information. This contributes to the safety of the care you receive and the accountability of individuals within the practice.  

Recordings are stored securely by our telephone provider ‘Daisy Communications’ and only accessed and listened to by authorised personnel within the surgery when necessary. 

Other online services – Patient Access and NHS App

Patient Access